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Then they ask the provider to activate a new SIM card connected to your phone number on a new phone - a phone they own. So how do scammers pull off a SIM card swap like this? They may call your cell phone service provider and say your phone was lost or damaged. What’s going on? These could be signs that a scammer has pulled a SIM card swap to hijack your cell phone number.

Then picture getting an unexpected notification from your cellular provider that your SIM card has been activated on a new device.

So imagine that your cell phone suddenly stops working: no data, no text messages, no phone calls. If your cell phone is your go-to device for checking your email, paying your bills, or posting to social media, you’re not alone. If you have an older cell phone, you may not be able to call or text.